0:00 / 4:18
Caller wanted same-day delivery 0:47
Earliest offered was Thursday 2:11
No price given, not even a range 3:23
Follow-up promised, no date agreed 3:46
Call ended to try a competitor 4:04
One call. Five findings. Every one with the second of audio behind it.

Call intelligence

They already
told you.

Every call transcribed, read and answered — with the second of audio to prove it. Your callers explained exactly why they didn't book. Nobody was listening.

Scroll — this is one real call

Your calls already live somewhere

Ringba Google Drive folder Google Sheet of links Direct upload

Paste a token or point us at a folder. Syncing starts and never stops — not on overage, not for anything. Reading what you already have is never metered.

Most owners hear
one call in fifty.

And almost always the one that already went wrong. Every other caller told you something and then hung up.

What an owner hears 1 in 50 Usually after a complaint. Never the quiet ones that simply didn't book.
callintel overview for a demo dental practice
What callintel reads Every one Transcribed, categorised, scored and counted — with the second of audio behind each claim.
Connecting a call source callintel proposing what to track A single call with transcript and evidence

Connect a source

Ringba, a Drive folder, a Google Sheet of recording links, or files straight off your desk. Dedupe is on a stable call key, so nothing is counted twice.

No dialer. No AI calling agents. Analysis only — a deliberate choice, not a gap.

It proposes what to track

On day one it reads a sample of your calls and works out what your business should be asking — in your words, for your business. You approve them. From then on every call is answered against that list.

The onboarding is the demo. Twenty calls in, it tells you three things you did not know.

Every call, answered

Outcome, what the caller wanted, price quoted, city, the follow-up promised and its date, unmet demand, agent scores — and an evidence line behind each one. Click it and the recording plays from that second.

If we can't point at the second it came from, we don't say it.

What it finds

Six things your calls already know .

Every one is a count of calls you can open, not an opinion.

41
callers asked what a crown or a clean would cost and were never given a figure.
“…is it three hundred, is it fifteen hundred? Just a range is fine.”
call 4 · 0:38 · Northgate Dental (demo)
129
calls were never answered. 63 of them were new patients calling in the lunch hour.
Three locations, all between 12:00 and 14:00. That is the lunch cover, not out-of-hours.
missed-by-hour · Northgate Dental (demo)
24
callers are waiting on a callback nobody has booked. Oldest is three days.
“We'll ring you back” became a task with the caller, the promise and the deadline.
Follow-ups · Northgate Dental (demo)
31%
of calls got a cost discussed. Warm greeting was 94% — the leak is later in the call.
A scorecard per person from the calls themselves. Ranked by improvement, not just absolutes.
Agents · Northgate Dental (demo)
46
callers asked for Saturday appointments. The practice does not open on Saturday.
Open vocabulary — the words are the callers', not a fixed list.
Asked for, not offered · Northgate Dental (demo)
$71,400
booked value read out of the conversations and reconciled against the source's payouts.
148 appointments from 717 calls, at an average of $482 each.
Calls · Northgate Dental (demo)

What people asked for that you don't sell.

Callers name products, times and services you have never offered. Clustered by topic, sized by how often.

→ Topics

Calls that were never answered.

Voicemails and hang-ups counted by hour, so lunch-hour cover stops being a guess.

→ Overview

Who is waiting on a callback.

Every “I'll ring you back” becomes a task with the caller, the promise and the deadline.

→ Follow-ups

How each person on the phone is doing.

A scorecard per agent from the calls themselves: greeting, discovery, close, talk ratio.

→ Agents

Why calls were lost.

No price given, no time offered, held too long, insurance not checked — each one counted, each one a list of the calls behind it.

→ Overview

What each call was worth.

Revenue read from the conversation and reconciled against your source's payouts.

→ Calls

The evidence principle

If we can't point at the
second it came from, we don't say it.

Not testimonials. Findings — each one a count of calls you can open, on three demo businesses you can click through today.

Pricing

One credit, one call processed.

Plans are priced on how many calls we sync a month and how many we read. Looking at what you already have is free, and syncing never stops — not when you run out, not for any reason.

Operator

$79 / month

One business, one person reading the findings.

  • 2,500 calls synced a month
  • 500 credits a month
  • 2 sources · 1 seat · 1 workspace
Start free
Recommended

Scale

$199 / month

Several numbers, a small team, a couple of brands.

  • 15,000 calls synced a month
  • 3,000 credits a month
  • 5 sources · 3 seats · 3 workspaces
Start free

Agency

$499 / month

Client workspaces under one account.

  • 75,000 calls synced a month
  • 15,000 credits a month
  • Unlimited sources · 10 seats · 10 workspaces
Start free

Every account starts on a 14-day trial with 100 credits. No card needed to start. Prices in US dollars.

Trust

Your calls
are yours.

Stored by us

Recordings sit on our own object storage, not a third party's inbox. Deleted on request, with the transcripts.

Read by named providers

AssemblyAI or Deepgram for speech, a model provider for reading. Named, not implied.

Corrections survive re-analysis

Fix a name or an outcome once and it stays fixed the next time the call is read.

Hear what you have
been missing.

Connect a source, approve what it proposes, and the calls do the rest.

Start free See pricing